Weekend & Evening Property Attendant

Position Description:

As a community-led organization, Northwest Neighborhoods equitably fosters diverse, vibrant neighborhoods that are physically and socially connected, where anyone can thrive. Our service area (West 45th to West 117th Streets, north of I-90) includes Cleveland’s Cudell, Detroit Shoreway, and Edgewater neighborhoods.

Northwest Neighborhoods is seeking a responsible individual to serve as the Weekend & Evening Attendant Position. This is a key part of the organization’s property services team. This individual will work both independently during evenings and weekend as well as part of a broader team to support the entire Northwest Neighborhoods property portfolio. The portfolio consists of 15 buildings offering both affordable housing as well as retail space, all within a three mile radius.

The ideal candidate is committed to excellence in their work, has an understanding of a trauma informed approach and can clearly communicate with diverse audiences. The candidate should be a problem-solver, good listener, and empathetic.

The weekday hours for this position will typically be Tuesdays – Fridays 4:00-11:00 p.m. & Saturday and Sundays 2:00-8:00 p.m. Attendance at regular (two mornings per month) all staff meetings is also required.

Mandatory professional development and role specific education sessions will be scheduled accordingly.

Position Responsibilities:

Travel to each physical site location for building walkthroughs on a daily basis
Ensuring common spaces are clean and welcoming
Bagging and removal of trash to designated receptacles as needed
Provide excellent support to residents and visitors
Ensure safety protocols are followed
Perform light maintenance tasks as needed, such as light bulb changing
Address any issues or emergencies that arise, within organizational policies
Monitor and patrol premises to ensure security of doors, windows, and gates
Respond to alarms and investigate disturbances
Ensure that all visitors are authorized
Maintain a shared daily log of all security incidents and activities
Provide first aid or support emergency services when necessary
Attend regularly scheduled property services team meetings
Deliver tenant notices and periodically assist with bus pass distribution
Assist with special projects correlated to property services work
Other duties as assigned

Minimum Qualifications:

Ability to work independently and as part of a cohort/collaborative team.
A valid State of Ohio Driver's License is required.
Reliable transportation to conduct work is required.

Preferred Qualifications:

First Aid/CPR
Proficiency in Spanish; ability to read, write, and speak Spanish.
Trauma informed care training
Mediation or conflict resolution certification

Training and Support for Weekend Attendant:

We are committed to giving professional development opportunities to the hired candidate that will help them accomplish certain goals.

Trainings will include, but are not limited to:

Within first six months: Racial Equity and Inclusion Training
Other conflict resolution and/or trauma informed care training
Basic property services best practices trainings

Physical Demands:

Ability to use a computer and keyboard.
May require reaching, standing, walking, grasping, and feeling, and the ability to lift or move objects up to 40 pounds.
May require vocal communication for expressing or exchanging ideas, hearing to perceive information at normal spoken word levels, visual acuity for color perception, preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

Working Conditions:

The ability to adapt to different environments is essential. Availability for extended holiday hours.
Exposure to inside and outside environmental conditions

Commitment to Equity and Inclusion:

Northwest Neighborhoods is committed to creating an inclusive and equitable working environment and is proud to be an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status. Women, BIPOC, and LGBTQ+ individuals are encouraged to apply.

Apply:

Interested applicants must provide a cover letter and resume to Robert Grant. Applications will be reviewed on a rolling basis. The salary is $40,500 and includes health benefits, paid time off (PTO) and employee matched retirement package.

NO PHONE CALLS, PLEASE.

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Northwest Neighborhoods. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.